Privacy Policy
Effective Date: April 25, 2020

LB Creates (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (lbcreates.com) or use our services.

1. Information We Collect

We may collect the following types of personal information when you:

• Fill out a contact form

• Request a quote or book a consultation

• Submit payment for a project

• Provide content or instructions for your design

This information may include:

• Your name

• Email address

• Phone number

• Business name or brand details

• Billing information

• Files or content you send for design purposes

We also collect non-personal data like browser type, device info, and visit timestamps for site performance and analytics.

2. How We Use Your Information

We use your information to:

• Communicate with you about your project

• Provide invoices, updates, and deliverables

• Process and confirm payments

• Deliver our design, branding, and website services

• Improve our website experience

We do not sell, rent, or share your information with third parties for marketing purposes.

3. How We Store and Protect Your Information

Your information is stored using secure, third-party platforms such as:

• Encrypted cloud storage

• Email systems with two-factor authentication

• Secure invoice/payment tools (e.g., Stripe)

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure.

4. Payment Information

All payments are processed securely using:

• Stripe (primary method)

• Alternative options: Venmo, PayPal, or CashApp (upon request)

We do not store your credit card or financial details on our servers. These are handled by the respective third-party payment providers and subject to their privacy and security practices.

5. Cookies & Website Tracking

We may use basic cookies and analytics tools to:

• Understand how visitors use our website

• Improve site performance

• Remember your preferences between visits

You can disable cookies through your browser settings.

6. Your Rights

Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• File a complaint with a data protection authority

To make a request, please email us.

7. Third-Party Links

Our website may include links to platforms such as PayPal, Venmo, or our portfolio tools. We are not responsible for the privacy practices of those external sites.

8. Children’s Privacy

LB Creates does not knowingly collect or store data from children under 13 years of age. If you believe we’ve collected such information, contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with a revised effective date. Your continued use of our services after changes means you accept the updated terms.